My close friend and colleague, Britton Manasco, has kicked off his new Corante Industry Insider Customer Intelligence, a sister pub around the corner.

Customer Intelligence will be exploring the newly revirginized territory where companies meet and converse with customers. A unexplored country that needs guides like Britton to point out the signposts and changing weather, that shifting frontier is changing even as we speak.

And anybody that has Willy Wonka in his first piece has to be watched, closely. He's on my blogroll, as of today.