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March 29, 2004
New Osterman Survey Shows Enterprise IM Use Growing
Posted by Stowe Boyd
A recent survey by Osterman Research shows continued acceptance of instant messaging inthe enterprise, according to Demir Barlas at Line56.com.
"With a sample space of 195 employees, the survey found that 44 percent are currently using IM "for business applications," with another 12.8 percent indicating plans to do so. Nearly a quarter of respondents are in the "undecided" category, with the remaining 19 percent claiming that they have no plans to use IM."
While the sample size seems awfully small, I think it is indicative of what I have been seeing and hearing in discussions with vendors: enterprise acceptance for instant messaging continues to grow.
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