[from
As E-Mail Hassles Pile Up, RSS Is the Elephant in the Room]
[relatively far along in the spiel -- all of which I like]
Similarly, lack of IM interoperability has diluted the value of each IM platform. A kind of de facto platform has emerged, in which social networks and their directories become the routing infrastructure for point-to-point communications.
The winners will likely emerge from the IM components, when presence, awareness and role-based routing to devices are encapsulated in an API set.
And finally, the elephant in the room: RSS. While INBOX wrestles with the intractable problems of blurred international boundaries, too-complex authentication solutions and too-expensive computational and payment schemes, more and more of us are routing around e-mail for all but the most basic services.
IM for supply-chain communications, social networks for collaboration spaces, and RSS as the glue that ties these data points together.
