I am a well-known hater of email (at least until I got Gmail), and not just because of spam. But I even more a hater of Verizon's customer support, becuase of their amazing cluelessness. In an astonishing move (as reported by Wired:

John Gardner

Verizon Communications customers expecting e-mail from across the pond may be in for a long wait. The internet service provider has been blocking e-mail originating from Great Britain and other parts of Europe for weeks, and customers are upset about having their communications disrupted without notice.

[...]

Verizon media relations manager Ells Edwards said he did not know when Verizon would discontinue its blocking of the European e-mail. "Normally these things abate in a matter of days," Edwards said.

Verizon has more than 3 million DSL customers, according to Edwards.

Edwards suggested that Verizon customers who are waiting for an e-mail response from Europe should use alternative forms of communication. "If it's really important you might want to make a phone call," he said.