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May 31, 2005
A Conversation with James Surowiecki: The Promise and Perils of Collaborative Tools
Posted by Stowe Boyd
I had the chance to speak with James Surowiecki last week, who will be one of several keynote speakers for the CTC 2005 conference. James is a writer at the New Yorker, but perhaps best known for his book, The Wisdom of Crowds, that explores the ways in which groups can -- at times -- be smarter than the individuals that make them up.
We spoke about the ways that collaborative technologies can help -- and possibly hinder -- intelligent decision making within groups, especially organizations like the modern enterprise. James started the conversation by expressing his optimism about the upside potential for collaborative technologies, which are "immense, in the sense that we can learn from each other, and pass critical information to each other." At the same time, there is a downside: "the more we interact, the more we will be influenced by each other, and therefore, the independence of thought that we know is critical to good collective decision-making can begin to fade away. So, finding a balance between the two is important, especially when you consider technologies like the Internet."
Click here to read the rest of the piece at the CTC 2005 blog.
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