Quote
"I can’t think of anything that demonstrates the sovereign nature of the self better than a blog.” - Doc Searls
About the Author
Stowe Boyd is a well-known media subversive,
and an internationally recognized authority on real-time, collaborative
and social technologies. His new blog is Message.
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Monthly Archives
August 31, 2005
Posted by Stowe Boyd
Tom Coates at Plasticbag.org has a great post describing how the BBC are "reinventing" radio. In a nutshell, the idea is to let people "bookmark" (timestamp, in fact) music using SMS on their cell phones as they hear it on the radio, perhaps adding tags to the bookmark, and subsequently login to a website to rate it.
The best way to describe it is to start off with some Principles for Effective Social Software that we developed as a result of working on the project. I'm not going to pretend that they cover everything, but they've proven very useful for us. We believe that for a piece of Social Software to be useful:
- Every individual should derive value from their contributions
- Every contribution should provide value to their peers as well
- The site or organisation that hosts the service should be able to derive value from the aggregate of the data and should be able to expose that value back to individuals
So this is how it works. Phonetags is about bookmarking songs you hear on the radio using your mobile phone. The way you use it is very simple. If you're listening to a radio network (initially BBC 6 Music) and you hear a song you'd like to make a note of, you pull out your mobile phone, type an 'X' into an SMS (remember: X marks the song) and send the text to a BBC short-code. Later when you come to the site, you type in your mobile number into the search box to see a list of all the songs that you've bookmarked...
Tom provides great screenshots, and discusses operational tags, which he calls "magic tags" (a term that I hope does not catch on), which *do something* as opposed to being just an assertion. For example, "*four" represents assigning the value of four stars to the tagged song in your personal profile, not just associating it with other songs tagged "*four."
Note: this is much like the example I outlined in Open Tags: Made For A Distributed World, where I denote a restaurant as being "4 out of 5". Because I was making an argument for an open tagging system -- one in which the author does not know what hypothetical or real taggregator services might be taking advantage of the tags at some point in the future, the "4 out of 5" model of rating is better, since it does not presume what the the rating scale is:
I believe, in the long run, the services will have to become smart enough to look at the tags and decide whether an entry is relevant. A restaurant review service like the idealized Dinnerbuzz could simply look for the "restaurant" tag, and rely on elements from the restaurant review domain -- cities, states, cuisines, "4 out of 5", and the like -- as markers. It might be smart enough to ignore the other tags -- "Cohiba Churchill" and "Gruet" for example -- that other services might pick up on.
In the case where a service has a 10 point ot 100 point scale, the "4 out of 5" can be normalized, where "*four" is hanging in space. The BBC system is yet another fascinating example of a closed tagging model for music -- like Last.fm -- and so "*four" is only meaningful there, where you know its a five star scale.
In the long run, the BBC project is a glimpse into the future of a socialized model of radio participation, leveraging cell phone mobility (don't tag music while driving, folks!). But, although Tom offers Priciples of Effective Social Software, he and the BBC are not dealing with the issue of who owns the metadata.
Tom Coates We're getting in incredible metadata on music that we simply didn't have before - metadata and descriptive (emotive!) keywords that we can analyse and chop up and use as the basis for all kinds of other navigational systems. This is metadata that is often sorely lacking and could help us enormously in the future.
Yeah, well... except the metadata should be understood to be the property of the listeners, perhaps made open to the BBC, but actually should be held in trust. There is going to be a tug-of-war between media companies at their "audiences" which increasingly are going to become active participants in the crafting of media experience. As user's attention and social gestures increasingly form the social architecture that forms media experience users will want to control -- to own -- the elements of their social profiles that contribute to the greater good.
Tom makes the case as to why BBC and other media firms will want to tap into the social aquifer, the wellsprings of this future experience, but they don't really make the case for us handing over all that information to the BBC. I agree that radio needs to be reinvented, to be socialized (a la the personal radio station at Last.fm), but this is not that.
As the first comment states at Tom's post:
What do i get again? :) Sorry to be obtuse, but as a user what's the benefit to me? [posted by Stewart at August 30, 2005 01:05 AM]
In the final analysis, I agree that radio will need to be socialized, but I am not sure that a broadcast medium like conventional radio can make that jump. Certainly, the BBC or other broadcast media would like us to provide all those tags and ratings, but why would we hand over all that metadata to them, since it may not actually change our personal experience of the radio a bit? They can't fracture the broadcast into a gazillion streams, with those tagged "downtempo" finding their way to me. It just provides a "tagalicious" means for the BBC to profile their market, as opposed to a way to have a many-to-many communication setup.
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August 29, 2005
Posted by Stowe Boyd
I have upgraded my Last.fm account (last discussed here), so that various extended options are available for me, and you, to play with.

The baseline account includes the new journal -- blog -- posting capability, that I discussed last week. But now I have enabled the personal radio station capability, so you can tune into an Internet radio station playing what I listen to: lastfm://user/stoweboyd/personal. Note that this requires downloading the Last.fm player.
By the way, the folks at Last.fm tell me that RSS feeds are only a few weeks away. That means I will be able to pull my last.fm musings and other info and use them to paper the walls at other blogs. Nice!
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August 28, 2005
Posted by Stowe Boyd
I finally had a chance to dig deeply into the new, dramatically enhanced Last.fm over the weekend. Jumping past the superficial -- the much improved user interface, and various software glitches of the past -- this version of Last.fm is almost a perfect example of what I have been preaching about social architecture:
- People Are The Living, Breathing, Beating Heart Of The Universe -- the social elements of social applications are central, and the domain elements (in this case music) come second.
- Artifacts Bind Us Together and Define Us -- the social "gestures" that we leave behind in our online searching -- comments, ratings, tags, and so on -- weaves the fabric that binds us together, and through which we make sense of the world.
- Social Interaction Is Bottom Up, And So Is Everything Else -- successful social applications -- like Last.fm -- work because their orientation is bottom-up throughout. People's fuzzy tags, group formation, and music preferences drive the overall experience, not a single, centralized taxonomy and unified top ten hit parade model. (Big aside: exactly what is lacking in all the current top 100 or 500 blog lists, by the way.)
- Social Stuff Absorbs and Trumps Domain Stuff -- it is our collective perceptions of and enjoyment of music that animates the endless catalog of artists, albums, and tracks that form the natural domain model of recorded music. It is through social interaction that we can learn something about a new artist, or new music by an old favorite. We are not on our own, wandering through the stacks: our view of the world of music, in this case, is shaped and informed by others.
The New Last.fm
The core coolness of Last.fm -- the automatic creation of a personal, virtual neighborhood of people with shared musical tastes, whose musical libraries you can browse, all based on a plug-in that pulls the sequence of tracks played from your iTunes -- is still central in the new Last.fm. But this has been extended in some very important ways:
Tagging -- Last.fm now includes a generalized tagging capability, so as you roam through the library of music -- your own and others -- you can attach arbitrary tags to artists, albums, and tracks. Given a tag, like jazzy, you can find music that others consider jazzy.

Many Flavors of Radio -- Last.fm formerly supported a variety of radio selections -- you could listen to a Stowe Boyd radio station, based on my favorites -- but now this has been extended in a variety of ways. One option, is to listen to music sharing a given tag: tag radio.

Blogging -- Last.fm now includes a well-integrated blogging capability, which provides basic blogging, but really tight integration with the natural schema of recorded music. When you want to make a post that references a specific artist, album, or track, the blog tool supports a/ checking that the thing referred to actually exists, or that you spelled it correctly, and b/ automatically creates the cross references in the social artifacts database.

Here, I have created a blog entry talking about the band Lali Puna, and specific tracks and albums they've made.
Later on, after this is posted, someone looking at the core artist information about Lali Puna will see that I have written about them.

In this way, Last.fm will support a rich, socialized experience for its users, with personal observations, listening behavior, tags, and implicit and explicit relationships with friends and those with similar musical tastes. These social elements are clearly the foreground for any serious user, after a short period of involvement. Those who wish to search through the natural, domain information can certainly do so, but that will rapidly lead the searcher to the social information: what people are writing about and thinking about the bands, music, and tracks that make up the shared space that defines Last.fm discourse.
Close
There is no doubt in my mind that Last.fm has all the lineaments of success as an advanced example of social architecture. Whether they will be a business success is a function of other factors. Clearly, the company has shifted its business model: it is trying to make money. They have partitioned a number of features -- like broadcasting a personalized radio station -- into an "upgraded" account, which costs $3/month.
And they have adopted the key mechanism of making money on social applications: integrated ecommerce. Anyone interested in Lali Puna, after reading my review, is offered the option to buy the album. However, this is only loosely coupled at the moment: you leave the context of Last.fm for the actual transaction. I feel that this will be replaced in the future by a much more integrated buying experience.
Also, aside from the status of being "upgraded", Last.fm hasn't pushed ahead into the notion of digital reputation. I can only imagine that, as soon as people start creating tags, blog posts, and comments, reputation will soon follow. Then we will see a closure in the authority and authenticity aspects of social relations.
There are some other niddling details, that I trust they will remedy quickly, like lack of RSS feed from the Last.fm blogs, and other content aggregation areas. I would like to know whenever my pal Gary Turner posts on his Last.fm blog, or when anyone posts something about Lali Puna, or whenever someone posts on the "downtempo" tag. I bet that will be coming soon.
All in all, this is a textbook example of the idea I had in mind when I posted the Starting From Scratch: Social Design Is Hard piece. Once they have built those missing bits, I have the in-depth case study I need for a comprehensive seminar on social architecture: coming soon, I hope!
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Posted by Stowe Boyd
A Flickr user, "friendly_chic407", posted a cell pic of a guy exposing himself on a NY subway car (see pervert081805 on Flickr - Photo Sharing! -- beware: shows his penis), and the story was picked up by Boing Boing, and then hit the papers.
The story could be just another day in the life, since life in the metropolis is full of annoying bullshit like this, but find the outpouring of emotions in the comments at the Flickr post amazing: ranging from outright skeptisicm of the validity of the picture, to those actively promoting this sort of odd (if not sick) sexual behavior, to feminist-tinged support for friendly_chic, to those clamoring for mob violence if and when the prep is ever found.
One of the real social impacts of sousveillance -- when we, as individuals, are actively monitoring what is going on around us -- is pushback: those who stand up will be smacked down. I am not taking a side on this specific case -- I don't have the chops to determine if the photo is real or not, or whether friendly_girl is just another victim of the insane crap going on or some sort of attention-starved phoney -- but I know that even if she is just a plain vanilla victim, all of these cultural archetypes will be dragged out of mothballs immediately. All the litany will be mustered -- "she must have sent the wrong signals", "she's a lesbian", "how do we know that it's not faked", and so on -- attempting to discredit the person making the claim.
[Update: In a New York Daily News story, friendly_chick reveals herself to be Thao Nguyen, a 22 year-old New Yorker, who said "I saw him massaging himself and then he unzipped and pulled it out. I thought, 'I can't believe he's doing this in the middle of the day!' " -- but it really wouldn't make a difference if it was after midnight, would it?]
[Update: The perp may have been found.]
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August 24, 2005
Posted by Arieanna Foley
Skype looks like it has had a summer lull. The use of Skype has been growing all year, but from the minutes used per day, it looks like the average has been declining all summer. IS this a summer thing or competitive pressure? Hard to say. I would be worried - VoIP is on the upswing, so it's odd to see declining use in Skype.
Average minutes of use per day
* Jan - 28,954,133
* Feb - 37,533,906
* Mar - 41,745,885
* Apr - 41,732,959
* May - 39,451,552
* Jun - 38,479,729
* Jul - 35,754,556
Via Skype Journal and EuroTelcoblog
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Posted by Stowe Boyd
I got the chance to demo a new take on search two weeks ago. Jeteye has released a solution that actually makes search results persistent shared spaces, called Jetpaks. Jetpaks are hosted by the company, and can be shared with the world or with a specific group of people.
When you enter a search term into Jeteye, it uses any of various search engines (like Google, Yahoo, and so on), but also searches against Jetpaks that you have access to. You can also create new Jetpaks based on these searches.

New links, tags, and commentary can be added over time by people with access to the Jetpak. So we can imagine -- given a bit more sophistication in the sorts of elements that can be added -- that a Jetpak can be a shared space, one element in distributed collaboration.
People can be 'invited' to the Jetpak via an integrated email invitation approach. Public access seems to also be implemented via simple URLs, as well as searching across public Jetpaks. Try searching for "stoweboyd" and you'll find several Jetpaks that Jeteye folks and I have created while fiddling with the technology.
Jeteye represents the fusion of search and bookmarking, providing a single toolset for adding links to existing Jetpaks (a browser plugin) as well as a search capability (albeit piggybacked on the other search engines) to find new stuff. This fusion is inevitable -- which is why Technorati, del.icio.us, and other search-related applications will be sucked up by search engine companies. Likely end game for Jeteye, too, I expect.
In practice, I have encountered the usual beta glitches, and barriers to practical use. For example, I created a jetpak just for sharing with a small group of colleagues, and I wanted to include a link to a Basecamp project. Basecamp encodes URLs with 'https' -- secure HTTP -- and Jeteye barfed on the link. But even if it hadn't, Jeteye would need to then store the login and password for the Basecamp instance, for this to work. A likely scenario for effective sharing, but a snag at the moment. Also, I have trouble updating existing Jetpaks -- little things like editing tags -- and while it may be operator editor ("read the manual, dummy") the user interface is not all that intuitive at times.
Interesting to bump into technology that is directly implementing metaphors I have been using, like "tags define a shared space". Here, the metaphor is search as a shared space. In practice, we very commonly tell people to look something up on Google, then to do something once found. Now, we can collate a single web location with commentary, or collate a number of unintegrated bits of information together into a portfolio or dossier.
Once some more capabilities are added and the rough edges are smoothed off, Jeteye could potentially represent a radical alternative to conventional notions of collaboration. I could use a collection of very specialized tools for various things -- calendars here, spreadsheets here, project blog there -- and collate these along with web links, comments, and the like. Jeteye could become a meta-collaborative tool, sitting above more specialized systems, pulling the bits and pieces together, and creating a context for sharing those bits. Very cool stuff.
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Posted by Stowe Boyd
I have played with Google Talk a bit more, since first getting onto it yesterday, including downloading the PC native client on Virtual PC. Given my laptop set-up today -- no head mike, not even my iSight -- on the road, working out of hotel room, it's hard to judge sound quality on the push-to-talk feature, but it is clear that this is meant to be a direct competitor of Skype, the upstart that has roiled the instant messaging world with its meteoric growth in the past year.
I was also surprised that Talk is not integrated into Google Desktop, at least not on the current released version. This is the future, however. The plug-in architecture they've developed should make that a snap. A little more ambitious to tightly integrate instant messsaging -- presence, for example -- into other apps, like gmail. And that would make the gmail solution competitive on the enterprise front with Microsoft and IBM offerings, although they do need to create a small client for offline email. management.
What about Talk capabilities integrated into Orkut, and Blogger? Many, many integration opportunities. Nerdvana is on the way?
Obviously, I expect to see video in Talk before you can catch a breath.
I am unhappy that Google has opted to not roll out a Google Desktop app for Mac , but at least with the iChat Jabber integration, I can ride the Google Talk wave a little. I hope the Apple and Google folks figure out how to make the cross-talk work... hey, wait. It might be working already, and I just don't know. more to follow.
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August 23, 2005
Posted by Stowe Boyd
Since others are buzzing about the new Google instant messaging service ahead of tomorrow's planned release (like Om Malik and Niall Kennedy (who has created a how to)), I thought I would state that, yes, it is running the XMPP protocol (that is to say the Jabber protocol). I have tested it with iChat's Jabber capability. Anyone want to test, I am stowe.boyd@gmail.com on the talk.google.com server.
I have been predicting (begging?) for years that Google would come out with an instant messaging system -- although I had presumed it would be based on the Picasa Hello client they already own -- but jumping to Jabber is a really smart move. It sticks a thumb in the eye of AIM, MSN, and Yahoo -- the three market leaders with various closed networks. And it could represent exactly the sort of market destabilization necessary to end the stupid and painful fragmented world that those three have bequeathed us. I am going to get all my contacts to switch to Google Talk as soon as I can.
I have to presume they have embedded Talk functionality for the new Google Desktop tomorrow. I wonder how Nerdvana-like it is?
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Posted by Stowe Boyd
Because there is so much confusion swirling around about the former Podcast Hotel event, I am posting this to help clarify the situation.
We had planned a conference called Podcast Hotel, which was being developed by Alex Williams, who lives in Portland. On August 1, Corante decided not to proceed with the conference, because we had concerns about being able to have the sort of conference that we wanted to deliver for attendees and sponsors. As a result, we informed all sponsors, speakers and the few folks who had registered by that point that we were not proceeding with a Corante event at that time and place. We do intend to have a conference on podcasting, tentatively called "The Business of Podcasting", likely to be in the first quarter of 2006.
Alex wanted to proceed with a conference, independently, at more or less the same dates and locale, and we were ok with that. He has gone his own way, and is no longer serving as a director of events at Corante.
We all agreed that he would call it something else, which he has done. The conference he is holding is called Podcast Jams. The confusion has arisen from the fact that Podcast Jams is being promoted at the same Podcast Hotel web site, which is owned and operated, now, by Alex. And to make it more prone to confusion, in some places he refers to the event as Podcast Hotel and in others as Podcast Jams. We have asked Alex and others who have recently posted about the Podcast Jams show (like Chris Pirillo - Thanks, Chris!) to clarify that the event is not sponsored by Corante. It is Alex's conference, which he is running independently of us, not based on the program we were developing.
We wish Alex well with the show, but we don't want people to think this is the same Podcast Hotel that we were affiliated with. It's not. It's more oriented toward the music scene, and less about mainstream business podcasting. And it's most definitely not a Corante sponsored event.
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Posted by David Coleman
BEA Acquires Plumtree for $200M
As the market begins to heat up for the Fall frenzy, it looks like BEA got a jump on everyone else buy acquiring Plumtree yesterday for $200M.
Plumtree (www.plumtree.com) went public in June, in a tough IPO market, but last Wednesday, they got an unsolicited offer from Sutter Capital Management for $5/share ($2 cash, and $3 as a 5-year promisory note). Evidently this did not go over well with Plumtree shareholders.
Plumtree, is one of the portals CS has been tracking because it has good collaboration funcitonality built in, and is one of the only portal that does. The BEA (www.bea.com) offer, was a bit sweeter than Sutter Capital's at $5.50/share, and the deal should close this fall.
Since BEA already has a portal (WebLogic Portal Server) why would they want to buy another portal company? Does this mean the end of Plumtree?
In short, no, Plumtree will maintain it's brand (and portal) as will BEA and both will be sold by BEA. In addition, a combination product that merges the best of both ports will be available in a year or two. What this means is that some of the collaborative functionality from Plumtree and the ability to support both .Net and J2EE environments will be rolled into a future version of WebLogic. I think at that point (a year or two down the line) we will see the Plumtree brand begin to dissappear.
The Plumtree portal has been designed to make application building so easy that non-technical people can do it (kind of like putting Lego blocks together), whereas BEA's WebLogic Portal 8.1 is only J2EE-based and provides a full framework and lifecycle management. So in some sense Plumtree and WebLogic don't actually go after the same market.
In addition, Plumtree has many ways to connect to other ERP data, which is one of the stated initiatives of BEA ("think liquid").
What do you think of this acquistion?
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Posted by David Coleman
Although they are slugging it out in the "search" arena right now, the fight is spilling over into collaboration! Tomorrow Google will be announcing the Beta of Google Desktop 2, which takes search a bit further by recording what your interests are and having an intelligent agent that presents you with web pages, blogs, news stories, etc. that it thinks you might be interested in. This new version will have a sidebar for: e-mail, RSS, Atom news, weather, stocks, etc., a scratchpad, quick find, and integration into the Outlook toolbar. It will also extend the number of file types it can search so in can look in MSN Messenger Chats as well as networked file drives
I have always said where you have content you have interaction (collaboration).
Google, Yahoo, AOL, and Micorosoft are now set to duke it out in the IM arena. This new Google Talk application should be using both text and voice and will put Google directly in competition with Skype (as well as Microsoft and others who are going after Skypes 40 million users).
Other bloggers (Om Malik, http://gigaom.com) believe that Google is using the Jabber open-source IM engine, which would allow Google users to connect to other IM systems that currently work with Jabber (including: AOL, iChat, ICQ). At the same time Microsoft, Yahoo and AOL are all upgrading their IM systems to add VoIP features.
Google is rumored to be thinking about another $4B stock offering to help fuel this fight. It is my contention that Google should just use some of that money to buy Skype and put them in a much better place in the race against Microsoft and would add many millions of users to the cause!
What do you think about all of this?
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August 22, 2005
Posted by David Coleman
It had to happen sooner or later
although Microsoft Project has 70+% of the market, someone had to make a Java-based version of MS Project. Well Marc OBrien, who has had about 20 years in the project management space, and is now the CEO of Projity (Foster City) has not only done a completley new Project Management (PM) tool in Java, but has taken it a step further.
If you are familiar with the offerings from MS Project, the Standard version has fewer features and it is generally the MS Project Professional that is used a lot. Called Project-On-Demand (POD) this new tool will initially be offered in October as a service with a starting price tentatively set at only $39.99/month/user. Wisley, OBrien is focused on SMBs and not the Fortune 1000, which is a better market for hosted tools anyway.
Underneath the covers POD uses Postgres, but is DB independent, as well as browser independent (just have to have a JVM running), and the demo we had was in Firefox.
Marc has known me for a long time, since back in the days when he was CEO of WebProject (which got sold about 5 years ago), and knows of my interest in how teams can use this type of PM tool (what we call DPM distributed project management) tools. He has promised that there will be additional collaborative functionality added to this tool by year end, so stay tuned!
In the mean time POD had very impressive PM functionality and could even do WBS (work breakdown structures) and RBS (resource breakdown structures), which MS Project cant do directly at this point (you have to go into Visio to do this). POD can even do sophisticated earned value analysis (Cost Performance Index, and Schedule performance Index) as well as the basic functions of importing and exporting MS Project files without inserting additional errors.
In the spirit of he who has the most connections wins! POD, with its open architecture, is integrating with a number of On-Demand solutions, and through XML are integrating with a number or ERP vendors like Intacct. But the overall philosophy and goals for development were: to make a replacement for MS Project that ran in Java; was Hosted (monthly subscription model); was available on every OS/browser; decreased some of the complexity inherent in MS Project; and was inexpensive enough so that it was a no brainer to try and quickly buy such an application.
Marc and his company have been in stealth mode for the last 2.5 years with teams in France and India helping to develop the prodigious functionality of the product, which should be familiar enough to anyone who has used MS Project. So familiar in fact, that no cross training is needed. Marc claims that it just takes an hour to get it up and running and most of that time is a project manager or administrator creating groups and permissions. It is worth checking out if your company is not already indentured to Microsoft at: www.projity.com, although the web site does not say all that much, more will be revealed in the next few weeks.
What do you think about a Java-based alternative to MS Project?
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August 19, 2005
Posted by Arieanna Foley
Niall Kennedy broke the news this morning of a new Technorati feature: multiple tag search.
You can now search Technorati for multiple tags! Just separate each tag with the word "OR" to add an posts tagged with your specified tag to your search results.
Multiple tags are a great way to follow your favorite topics while accounting for the variety of methods people tag their posts. A tag search for college OR university displays the latest posts indexed by Technorati tagged with either "college" or "university." You could also mix tags in an area of interest such as tracking the mobile gaming industry through a tag search for PSP OR GameBoy.
Well, this is a good step forward. However, if we're talking boolean searches here, how about "and" - that's where the power is. Specificity. Have you ever tackled a very broad word such as "coffee" or "blogging" - watch out. Others echo this statement.
What we need is that way to dig into the results easily and quickly. Using a boolean search with "and" is one way - using a tag cloud refining technique is another. Each page can have its cloud of words often used in pairing with that tag - and then you dig down, each time to a narrower topic since the tags are all considered together, not separately.
Via Social Software Weblog Tags: technorati, tags, tagging
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Posted by Arieanna Foley
Review on Macworld is less than glowing for InterComm 1.3 by Five Across. Touted as collaboration tool replete with IM, file sharing and integrated RSS reading, very few of the features performed well or correctly. Read the review here. Technorati Tags: InterComm, IM, Five Acrosscollaboration
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Posted by Stowe Boyd
As the number of blogs and bloggers continues to double every three months, some paradoxical realities are beginning to show up. Like here, at Business Blog Summit, where I was puzzled to see that there is less and less maturity in the attendees: I don't mean that they are young, but that they are newbies. I mean, these folks don't know very much. And I am not knocking the conference folks. It's just simple numbers.
When you a show with an absolute number of attendees -- 200 or 250 attending -- and an additional 5 million blogs went live last quarter, and 10 million this quarter -- guess what? A lot more rank beginners are going to show up.
That also means that the time is right for advanced seminars and symposia to start, and that's where Corante will be pushing in the upcoming months. In an environment where six or seven of the folks speaking at this conference have "Business Blogging" books in press or in process, it is time for more specialization and depth. For example, I could see a conference dedicated just to the technical issues of blogging on Movable Type, or a one day Master Class on Blog Writing for non-newbies who want to dramatically improve the quality of their writing.
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August 18, 2005
Posted by Stowe Boyd
You may have noticed that I have a new map over in the upper left corner, a ClustrMap, that displays where Get Real readers are located (go here for the larger version). This is an evolution of the earlier HitMaps service that I had tried last year. I really don't understand the way that ClustrMaps determines the update frequency for various levels of users, so perhaps I can get Marc to clarify that when he returns from summer vacation.
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August 17, 2005
Posted by Stowe Boyd
In a long-overdue move, EMC Documentum has announced integration of existing instant messaging solutions into eRoom 7.3. The firm is moving to counter the instant messaging lead that its competitors -- IBM, Microsoft, and Oracle -- have in the enterprise collaboration space. I'm interested in seeing how the integration is managed.
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Posted by Stowe Boyd
Headed out to the Blog Business Summit tomorrow AM, and trying to bring some interesting folks together for a "salon" -- a thinly veiled excuse to talk while drinking. If you have not been invited and you think you should have been, check out the evite: Stowe's Salon.
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August 16, 2005
Posted by Stowe Boyd
Over the past several months, I have written many times about "social architecture" (see here). I recently invited a group of thought leaders to join me in developing a one-day Corante symposium on the topic, and got a great response; but I also got one email (from Ross Mayfield) that said "Sure, sounds fun. What's Social Architecture?" For the sake of my co-conspirators on the event, and anyone else, I am writing this post to clarify what I think the term denotes, and set a loose collection of questions to start a dialogue about the event.
[Note: I should be formally announcing venue (Boston, provisionally) and date (early November, provisionally) in the next few days.]
Social Architecture Dynamics
The following diagram is an attempt to charcterize the interactions of three sorts of "social agents" in the blogosphere -- the human creators (or authors) of blog writings, the human readers of blog writing, and the social software applications (or "machines") that search and analyze the blogosphere based on the social "gestures" that human writers and readers leave behind. Note that human authors and readers are collapsed into one category -- they are almost identical from the viewpoint of social architecture, since they both are reading and then leaving a gestural history behind.

Authors and readers both leave social traces behind (or "gestures"), as a result of their activities. Authors point to other blogs in their posts - either by link or by name - and create ageless links like blogrolls: these represent an implicit social network relationship between the parties, not just a topical pointer, like a search engine provides. And the actions of readers (which includes all authors) create similar gestural information: explicit, shared evidence of reading like comments and bookmarks, and implicit value indications, like the frequency of return to a specific blog, or the number of comments left.
Authors and readers can make assertions about blog posts, based on various capabilities that are basic to the current Web, like HTML keywords, or relying on specific capabilities supported by various software implementations, like rating services, blogging tools (Movable Type categories, for example), or tags. Tags in particular are an area of intense interest, to a large measure as a result of the premise of a distributed, decentralized, and bottom-up approach to making sense of the exploding volume of the blogosphere. For example, we browse through the tagspace of our Deli.icio.us network of friends or all Del.isio.us users as a whole to discover web pages of possible interest: a social search mechanism.
Machines -- software applications, like Google or Technorati -- "read" the blogosphere, too, although not in the way that people do. These apps are plowing through the blogs, indexing the text, and, on the social side, algorithmically evaluating the value of various blogs or blog posts based on the social cues that readers and writers have left behind, as well as less social analysis, like keyword incidence.
The analysis that machines provide serves the general needs of readers, and specialized reader constituencies, like advertisers. We use the analysis of Google and other search tools to provide us the most relevant and most highly valued results based on our search terms. We use Technorati's tag-based analysis to help us find the most recent or most relevant and highly rated posts associated with given tags, or sets of tags. They provide, therefore, and very useful service necessary for us to make sense of the expanding blogosphere.
On The Road To Get There
In essense, what people are doing is an endless search for more stuff to read.

In a real sense, what we do on the Web can be reduced to the graph above: we are somewhere -- looking at some page, a search result, the New York Times -- and then we read what's there, we make comments, capture bookmarks, or write blog posts. These are all -- including the micro details of how we read the page -- gestures that represent, implicitly or explicitly a value judgment about the material we are looking at. Sooner or later we leave the page, perhaps following a local link: one embedded in the post, a blogroll link, or a tag. Alternatively, we might jump from the local context not using local, hard coded links, but just typing in specific terms or tags at Google or Technorati, that are related in some way to what we were reading.
Clicking on any link is a vote -- clicking on an embedded link leads to overall link counts for the target page, while clicking on a tag is an endorsement of the relevance of the tag, itself, given the context where it occurs. All these gestures are ways that we extend ourselves in the world, and thereby make it our own, and socializing it.
[Note: This is why graffitti is a creative act. What is considered defacement is in fact an innate socializing impulse -- to leave our mark on what we behold, and thereby denote our liaison with the greater world.]
But we are always moving from Somewhere to Elsewhere, and everything we do on the way is potentially a gesture that could, if it were captured, lead to a richer understanding of the relevance and value of the pages -- and by extension, the authors -- involved.
Toward an Ecology of Social Architecture
The elements of social architecture are appearing at a bewildering rate, and there are a number of very complex societal and economic issues emerging along with the explosion of social artifacts:
1/ Ethics and Economics of Social Gestures -- Who owns the traces of social architecture? If authors create public tags -- for example -- can companies accumulate them, and sell the resulting information gleaned without consideration for the authors? Do we need to tag all tags with creative commons-like agreements? The same considerations arise relative to other public gesture spaces -- comments, links, and so on.
2/ Open Architecture -- How open is enough? How should various sorts of gestures be implemented: for example, there has been a lot of discussion recently about making tags more open (see here). If a few major companies (Google, Yahoo, and Microsoft, for example) come out with competitive, closed Technorati-like solutions, we could rapidly find ourselves in a fragmented world, with three non-interoperating, partially overlapping tagspaces. It is clearly not in the public interest to go down this path, like what has happened in the instant messaging world.
3/ Privacy and Identity -- What measures for privacy should be contemplated? Is there some way to make gestures only sharable with known others? What does anonymity mean in a socialized Web? Is it possible at all? Are we defined as the sum of our gestures? Will we be declaring our willingness to be advertised to by a tag-based profile? What is the aggregate complement of the history of our meandering around the Web, writing, comments, and tagging?
4/ Better Social Elements -- Blogrolls and other explicit links are very coarse-grained mechanisms to represent social relationships between people, but explicit mechanisms to denote degrees or depth of relationships have not emerged. Is there a solution here, buried in the countless gestures we make in the world, including closed spaces like your email and instant messaging, or explicit social networks?
5/ The Personal and Global 100 -- The recent spate of criticism about the various top 100 lists suggests that new ways of analyzing social architecture are needed so that the oft-quoted notion -- "everyone can have their own top 100" -- might be more than just an handwave. How do can we manage our own lists, really? Explicit blogrolls (embodied in blog readers, on on our blogs) is not at all the same as determining who are the most relevant top 100 writers on a topic of interest, based on personal preferences and inclinations.
Close
The continued growth of the Blogosphere will make its social architecture even more of an global asset that it has already proven to be. We will continue to witness enormous technological innovation, with dozens of new Flickrs, Technoratis, and De.licio.uses appearing in the next year. As more writing (and other media, like audio, video, and photographs) is generated on an ever widening range of topics, more and more machine-generated analysis of human social gestures, and the gestures themselves, will play an increasinglt important role in making sense of the Web. Without these techniques, the explosion of the Blogosphere will overwhelm our traditional information-based approaches.
The criticality of these activities will cause friction on technological, societal, and economic levels, and as so those of us who are most interested and involved in these discussions may have a significant impact on the future direction of the socialized Web. The planned Symposium is intended to bring together thought leaders, practitioners, and entrepreneurs in the arena and to explore the various threads making up the discussion about social architecture.
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August 15, 2005
Posted by Stowe Boyd
Ben Stein wrote a piece in the Sunday Times -- Hey, Guys, Hairy Knees Are for the Beach, Not the Office -- advocating more conservative dress as a benefit not just for stylistic reasons, but as just "good business":
To put it as boldly as it needs to be put, men at work these days all too often dress like total slobs, and it hurts the eyes, the spirit and, I suspect, the bottom line.
Sometimes, I get a clue of this when I go to see my lawyer and am shocked to find that men who should be wearing suits - to keep up their propriety and their sense of dignity - are wearing casual jeans and short-sleeved shirts instead. I get a whiff of it when I appear on television and see employees of major networks dressed in casual slacks and sport shirts with no ties.
But the most stunning blow came a few weeks ago when I did an industrial film on a super-advanced videoconferencing system made by a very large, very successful high-tech company. The men who worked at the company's campus in Oregon were uniformly smart and uniformly courteous, but they dressed like children at summer camp - cut-off jeans, shorts, T-shirts and sandals without socks. I asked if this was some special dress-down day and they all looked at me as if I were insane. "No," they said. "This is how we dress."
Well, you aren't insane, Ben; but you are advocating (implicitly) that people should be wearing ritualized clothing to work -- clothing styles that have literally nothing to do with the job, like hospital whites for doctors, or coveralls for mechanics -- but which serve... what purpose exactly?
Basically, men's suits -- which is what Ben wants to see us wearing -- are a holdover from the bourgeois clothing of the 1800s in Europe, when a growing middleclass began to ape court dress in an attempt to establish itself as distinct from tradesmen and other workers that we would call blue collar today.
The sheer dumbness of men's suits are a holdover from design elements that may have made sense then, before central heating and indoor plumbing: like the phony buttons on the cuffs that don't really work, or the button hole in the left collar for which there is no corresponding button on the right, and the tie, which is a remnant of a scarf used to keep the neck warm in drafty halls.
One of the direct consequences of the mindset advocated by Stein is to label those who do not wear such extravagant and expensive get-up as being childish, or boorish. $1000 suits that require expensive dry cleaning, $500 shoes that require regular polishing, $100 shirts that require ironing, and so on -- these are simple, everyday barriers that define a caste -- the managerial caste -- and exclude others who do not wish to or are unable to play.
This is like the recent Fairchild Publications flap about flip-flops (see here) where summer interns at the publishing concern were directed by memo not to dress like fashionistas, despite working for fashion magazines. But the real subtext in both cases is older people trying to tell younger people how to act if they want to be perceived as grownup, based on some antique and perhaps completely senseless kind of etiquette.
Ben's closing represent the darkest perception of what is at work when younger generations simply disregard oldster's preconceptions about new ways of doing things -- new ways to communicate, organize, balance work and personal life, or dress:
A suit says discipline, maturity, style, respect for yourself and respect for the people you are meeting. Casual clothes say - well, the word "contempt" comes to mind, although maybe it's too harsh. Maybe just "too cool for school" is what I mean.
You can certainly tell that the neo-conservatives are in power when people suggest that deciding not to wear a suit denotes lack of respect or even contempt. Perhaps it is better to characterize it as a radical, even revolutionary act: not slobbishness, but an active rejection of the slavish conformism and caste-mindedness that seems to dominate the country, today.
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August 12, 2005
Posted by Arieanna Foley
Is Technorati selling? Rumours are that it is being sold to a "large search company" in about a week. BL Ochman bets it's Yahoo. Tris bets Google. If rumour mills are accurate, as they were with Flickr, we'll see the sale go off.
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Posted by Arieanna Foley
Scott Richter, a man accused of being one of the world's top spammers has agreed to pay $7 million to Microsoft. After paying legal bills and dedicating $1 million to computer access for the poor in NY, Microsoft aims to reinvest the other $5 million in combatting further spam and to help address computer-related crimes with worldwide governments. Interesting to see that spammers are actually paying the price for what they do. Via Messaging Pipeline
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August 10, 2005
Posted by Arieanna Foley
Google news has opened the door to syndicate results. Each news page and news category contains a link for feeds in RSS or Atom. Keyword results are also now syndicated. With some restrictions, the feeds can also be incorporated into personal websites.
Google has chosen to use the generic term "feed" in their materials. I think this is a good move - although RSS has some strong roots, it really is not the only feed option. It's also, perhaps, a more mainstream-friendly term. The typical "orange" subscription button is not present, but perhaps we'll see it added in future.
I am especially happy about the keyword syndication and have been waiting for it. I subscribe to a whole ton of keywords/key phrases for the many blogs I write on. However, some topics are tricky, and searches of PubSub, Technorati and others often yields spam blogs (arg) or irrelevant content.
For example, a search for "coffee" on Technorati (search/tag) is something I'm very interested in for my coffee blog. On the search side, I get every comment made about having coffee in the morning or jumping off to a cafe. On the tag side, I get all the blogs I already subscribe to. So, nothing new. Nothing relevant. However, if we jump over to Google News now, the search yields some good stuff - some studies, news, press releases and market changes - all of which yield new fodder for my blog.
The downside: the feeds look like crap and there is no way to change it. Small summary only, including links to all "related" items. I agree the latter is great, so I don't get the same story a million times, but I really do like my full text. By restricting the format of the item as is done here, I don't think Google is realizing the true benefit to be had by disseminating the news in RSS/Atom format.
Here is what a single feed item looks like:
Via Steve Rubel and Blog Herald
Technorati Tags: Google, RSS, Atom, Feeds, Syndication, News
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August 09, 2005
Posted by Arieanna Foley
Where do you stand on the MSN Filter debate? Pro or con? Here are some thoughts on what people think of MSN Filter.
For those who don't know, MSN Filter is a new network of blogs MSN has released to be the "inside scoop" of various topics - basically filtering "the best" of what other people have blogged about and, by the sheer size of MSN, giving those original bloggers their "15 minutes of Internet fame."
Pro:
Jason Calacanis - "Now, I’m thrilled MSN is in the game because at some point soon I’m sure they will make these Filter sites and/or Start.com the default homepage for tens of millions of MSN/IE users. Tens of millions of folks will reach our blogs via Microsoft’s RSS reader and meta-blogs. The alternative—which we are living with right now—is our blogs are no where to be found on the MSN, Yahoo, Google or AOL home pages. Having these big players move blogs to the top level will be huge for blogging."
Mike Sigers thinks that the speed and volume of the filter process will force some into writing original content, rather than being filters themselves - [note, I see this as perhaps being good for blogging]. "One more reason you need to set yourself up as the expert in your niche, with original, thought provoking, expert, educational comments."
Adam Sheppard (MSN) - The model is essentially Nanopublishing as originally championed by Nick Denton at Gawker Media and Weblogs Inc. Both great blog networks with their own audiences that they'll continue to be successful with... The people at MSN care about making a difference... With MSN Filter I hope to increase awareness of Blogs and give users a voice and forum to submit interesting content to our hired bloggers. This is something we want to learn from and evolve over time."
Steve Rubel - "It’s good content, it’s short, it has a lot of links and it is updated often. It is also very news driven and that’s a good idea to keep it current and interesting."
Con:
John Walkenbach - "So you read an article, and you want to make a comment. You see this: You must sign in using a Microsoft .NET Passport to publish a comment to this website. Get a clue, Microsoft."
Paul Scrivens (9Rules) talks about the lack of community in these new blogs. "It’s simply more of the same and how can the same be any exciting? ... I’m not saying that this isn’t a good business model, but I don’t think it’s a good social model. [bolding mine]
Darren Rowse - "My initial reaction to MSN Filter is that i’s pretty bland and boring - without too much personality. I think not naming the bloggers is a bad move... I guess MSN are wanting to concentrate more upon the content than the profile of their bloggers - the name ‘Filters’ I guess gives some indication of this."
Richard MacManus thinks that this move by MSN to invite in nameless bloggers to filter unoriginal content will spur on Yahoo or AOL to perhaps do it right and "inviting truly independent content creators into their fold."
----
I am probably more on this Con side of the fold. Although competitive pressure is a great plus coming from the big guns, past movements will show us that the big guys need to get it wrong for a bit before they figure it out. I think this is happening now. MSN has decided to "embrace blogging" for one reason or another, but instead hired a whole bunch of junior writers or editors to capture and spit out a high volume of information rather than taking the time to build meaningful relationships with bloggers, to hire good writers and community people to share knowledge and truly add value to the content.
There is nothing wrong with being a filter, so long as what is being aggregated and digested comes out with more value than when it goes in.
I am also equally concerned about the lack of open blogging guidelines. How do they filter? What is the selection process? How much Microsoft stuff will get slipped in? Why are they filtering comments? Why do you need a .NET password to post a comment? What's to the rumors of charging bloggers to submit content?
Funny aside - I did early on consider applying for the blogger jobs at Microsoft, but decided against it in the end. I had an inkling that 10 posts a day were not "quality posts" and that I would not enjoy it. Looking at what's been produced and the complete lack of profile being given the bloggers, I am quite glad I passed up the "opportunity."
What are your opinions of MSN Filter?
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Posted by Stowe Boyd
In a recent post, Jason Calacanis on The Blog 500, I suggested that Jason Calacanis was off base when he said that the Technorati 100 are selected -- unlike the rest of the index -- "based on the number of links for all time." Jason also asserts that the T 100 don't change over time.
I asked the nice folks over at Technorati to demystify all this:
[from Adam Hertz email]
Stowe,
We use the same authority calculation for Top 100 as we do elsewhere in our service: it is based on the the number of unique sources that are currently linking to the blog.
Let me know if you have more questions on this.
Best,
-A-
So it seems that the Technorati 100 is just the first one hundred of the total index, all of which are be recalculated on the same basis, and those 100 really do in fact have large numbers of inbound links from a large number of sources, and those links are "current" which in Technorati-speak means that those inbound links are on the front pages of the source blogs.
As I said, this makes most of what Jason is asking for in his Blog 500 post irrelevant, since Technorati is actually implementing pretty much what he says he wants. And I don't blame Jason for being confused about how this works: Technorati's innner workings seem to be a mystery to us all, no matter how critical Technorati has become.
I still maintain that this "hit parade" approach is less interesting than some long-term reputation model (as I outlined here and here). Bob Wyman at PubSub offers a bunch of useful insights on the pros and cons of using ageless links (like blogrolls, that change very slowly), here:
A "for-all-time" ranking system rewards people simply for having been blogging longer than others. It gives weight to seniority not quality. In a "for-all-time" system, a blog that accumulates 1,000 InLinks over the last five years is given the same rank as one that has generated 1,000 InLinks since it was first created 10 days ago. This just doesn't make sense. Imagine a blog that carried links to pictures of Janet Jackson's "wardrobe event" at the Superbowl and as a result gained 10's of thousands of InLinks in a matter of hours. Imagine also that that blogger hasn't had much to say since that event that anyone has found to be worthy of an InLink. Does it make sense that years later all those stale links should be lifting the rank of the now boring or even dormant blog over that of people blogging interesting content today? I don't think so. One important question that a ranking system should answer is: "What have you done for me lately?"...
Although the Technorati 100 is not based on a "for-all-time" system of weighting links, it is based on "ageless" links. I'm sure there are some uses for such ranking systems, but I must say that this attribute of the Technorati 100 is the one that contributes most to my failing to find it to be useful. Apparently, the Technorati system only considers links that are still visible on the blog when they scrape it. (Unlike PubSub, which is feed oriented, Technorati scapes blog pages...) However, they give to all such links an equal weighting in their ranking -- no matter how old they might be. What this means is that you can give your blog more say in the Technorati system simply by showing more history on your blog! Also, it means that if you abandon your blog, your links will continue indefinitely to have weight in the Technorati system. Given that a massive number of blogs are abandoned, any ranking system based on ageless link weights will have a persistent bias towards bloggers that used to be popular whether or not they are still popular.
PubSub does not provide a "for-all-time" ranking system nor do we base our LinkRanks on "ageless" links. As mentioned before, the Daily PubSub LinkRanks are computed using a window of only a couple weeks of LinkCounts data. Thus, very old InLinks have no impact on current Daily LinkRank. If a blog is abandoned, its influence on our rankings will rapidly disappear. We decay the value of more recent InLinks according to their age in somewhat the same way that we decay the value of multiple InLinks from a single site (see discussion above). What we do is give more value to an InLink created today than to one created yesterday and we give less value to a two day-old InLink, etc. until an InLink created a couple of weeks ago has no value to contribute to a blogs rank. The result is a much more accurate and current measure of a blog's current popularity, importance, impact, whatever...
As I suggested in a post yesterday, based on Mary Hodder's notion of taking control of the algorithms being used by services like Google, Technorati, and PubSub, I don't really want services like PubSub or Technorati just to grind away with their internalized algorithms, how ever well-motivated and rational: I want them to export the raw data in a structured format (to be determined what that is), so that we can determine what our own top 100 or 500 or 1000 blogs ought to be, based on the weighting that we place on the various factors. Since I believe that longtail reputation is more important than current number of links, I could put a higher weighting on that, and based on a candidate set of 100 or 1000 blogs, come up with an ordering based on my own recipe.
Even better, I could combine metrics derived from different services -- Technorati, PubSub, and the fictional Blognetter I outlined yesterday, for example -- in a spreadsheet, or even better, in a new meta-ranking service I envisioned called RankOut.
As these sorts of metrics become increasingly relevant, we need an open model to emerge. Jason's call for a different list of 500 A-listers is not the answer, and neither is the carefully tweaked algorithms buried within Technorati, BlogPulse, PubSub, or other services.
I am fine with Technorati and the others having their own closed algorithms, and offering the results up as one element of their value add. But I believe that this information -- the raw data they are amassing -- is not theirs: it is our data, it is the accumulation of our "gestures" -- our links, our trackbacks, our blogrolls, our tags, and so on -- and we have a right to ask these services to give us back the data that they have spidered from the Blogosphere, so that we can fiddle with it however we want to.
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Posted by Stowe Boyd
Thomas Freidman, in an 3 August column that I somehow missed (vacation), sharpens his ax for a while on the lamentable state of US cell service, and then plugs a forward-minded politico, Andrew Rasiej who "is running in New York City's Democratic primary for public advocate on a platform calling for wireless (Wi-Fi) and cellphone Internet access from every home, business and school in the city."
I'm down with that, and I hope that we can keep the telcom lobbyists from making it s federal crime to create no-cost wi-fi on a metropolitan or regional basis. Presuming that the electorate will embrace something that is both good for you and free, I am certain that Friedman is right, and a new generation of politicians will ride the wireless connectivity mandate to their respective city halls, state houses, and perhaps (gasp) the White House. This could really be a realignment of politics, leaving behind the current fissure between right and left, and replacing it with a dichotomy between progressives and luddites, as Friedman alluded to in the title of his column: Calling All Luddites.
Accelerating the democratization of Internet access through free municipal wifi is a radical act: it destabilizes the power now handed out to telephone and cable companies by the previous generation of politicians.
Friedman doesn't give it his full attention, but looming like the tip of an enormous, rolling iceberg is his nearly offhand characterization of Politics 2.0:
The technological model coming next - which Howard Dean accidentally uncovered but never fully developed - will revolve around the power of networks and blogging. The public official or candidate will no longer just be the one who talks to the many or tries to listen to the many. Rather, he or she will be a hub of connectivity for the many to work with the many - creating networks of public advocates to identify and solve problems and get behind politicians who get it.
"One elected official by himself can't solve the problems of eight million people," Mr. Rasiej argued, "but eight million people networked together can solve one city's problems. They can spot and offer solutions better and faster than any bureaucrat. ... The party that stakes out this new frontier will be the majority party in the 21st century. And the Democrats better understand something - their base right now is the most disconnected from the network."
The bottom-up, emergent model of social connectedness that we are making, here in the small, in the blogosphere, is like the genie getting out of the bottle. And once everyone is connected, then the blogosphere includes everyone; and then online social networks and realworld networks will increasingly be one and the same.
In the same way that pushing for free municipal wifi is an end run around entrenched interests -- the telcom and cable giants that want to charge us $60 per month for ever for so-so access to the Internet -- politicians like Rasiej see that creating a fully connected polity is an end run around the 20th Century political apparatus that now governs us. Rather than struggling to reform and revise the gridlocked system that we have -- lobbyists, political chicanery, ossified politicos, and a system more reminiscent of WWI trench warfare than a government responsive to the needs of the people -- let's hope that a batch of idealists seize the Internet as a way to leapfrog us into a new, and more connected form of political involvement.
It's not just a better form of communication -- fireside chats writ large -- but rather a step into emergent democracy, Politics 2.0, where the governance of our cities, states, and the country, will finally be directly in our hands, and not ceded to a caste of self-interested professionals to manage on our supposed behalf.
[pointers from Jeff Jarvis, Doc Searls, Dominic Basulto, and Glenn Reynolds]
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August 08, 2005
Posted by Stowe Boyd
Jason Calacanis proposes a new A-List -- the Blog 500 -- because a/ he is "sick of the Technorati 100" and b/ he "created what became an absurdly powerful 100 list with my last company, Silicon Alley Reporter, Ive seen the controversy, venom, and power such lists can create. Ive got some mixed feelings about them truth be told. These lists are really powerful at building an industry. They help define emerging spaces, and they get new players press, readers, and clients (i.e. advertisers). So, a good list is good, and a bad list iswellbad. We have a bad list now and we need a good list. "
Hmmm. Sounds like Jason simply wants the benefits of being the media company with the most popular list.
He then goes on to list what's wrong with the Technorati 100, falling into a common error along the way:
4. It's [technorati ranking] based on the number of links for all time.
Well, I thought was the case until quite recently, but it is actually based on a relatively short window: a hit parade approach. As Adam Hertz put it in email recently, "Technorati bases its authority calculations on the number of current incoming links and sources, rather than the cumulative counts throughout history. So for example, if someone linked to you in the past, but the post containing that link has scrolled off the bottom of that person's blog, we don't count that link in the calculation of your authority." It's not even a specific number of days worth! They have the historical data, as I reported here, but they don't display it anywhere.
That also means that Jason's second bullet point about Technorati is also wrong. Technorati is constantly updating, based on recent links being created.
So it seems that what Jason wants is really what the Technorati 100 (or 500) is already. As someone commented to his post, he should just give the $10,000 he offered as an incentive directly to Technorati.
I personally want something completely different, as I outlined earlier today in my RankOut piece (see Mary Hodder on The Paris Index, And Why RankOut Would Be Better): a means where everyone can generate their own top 100 list, or a whole bunch of lists, depending on the topic, the community of interest, or the purpose for rank ordering blogs. And then Jason could define his own criteria for ordering, and his Blog 500 would be just one among thousands of blog lists.
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Posted by Stowe Boyd
Mary Hodder's much awaited write-up of what we called The Paris Index while talking about it in Paris a few months ago is up at Napsterization.
Mary's thesis is that the mechanism that underlies the perception of value in the Blogosphere -- links -- is too limiting, on many levels:
[from Link Love Lost or How Social Gestures within Topic Groups are More Interesting Than Link Counts]
Currently, blogs are measured in systems like Technorati or ranked in PubSub by links or by number of subscribers to a feed in Feedster. In particular, these are the not very interesting, subtle or telling measures used to make indexes like the Technorati Top 100 or the PubSub 100 or the Feedster 100. In Particular, the Technorati Top 100 is based purely on inbound links. All of these lists tend to favor those who blog in more general, popular topic areas, and not those who are specialists in an area.
For many bloggers the relevant sphere of influence is not overall popularity, as those indexes express. It's influence and connection within a community. And the relevant measure of connection isn't the number of connections -- it's the depth and impact of those connections. This is about celebrating the niche, and measuring engagement over time.
Mary then suggests that we need an open source algorithm that establishes the weighting of a whole suite of alternative metrics: inbound links, numbers of comments, indirect mentions, 2nd generation links, and so on.
I was a participant in the discussions in Paris (after dinner, with Mary scribbling on a napkin that she has photographed in her post), but I have started to take a different tack to the same problem, perhaps because I have been madly fiddling with a collection of web services based applications as a means of managing the operations of Corante. That pastiche of tools has given me a different idea.
Instead of developing a single, open source, mega algorithm for determining blog value, how about developing a simple standard for publishing blog metrics so that individuals or groups could easily collate various sorts of interesting metrics about blogs into meta-indices?
For example, imagine that I were to create an online solution, let's call it Blognetter, that would discover the centrality of any given blog in the implicit social network that the blog is part of (this would be a very useful tool, by the way). Pointing Blognetter at Get Real would discover links from Get Real to Mary's, Doc's, and Ross' blogs, and vice versa. Using various parameters, it would rapidly determine a network that defines a community, of some number of hops via links away from Get Real. Blognetter would calculate that Get Real is connected to and from a specific number of those other blogs. That service could then provide that data in an agreed upon XML format.
Ok, so imagine other services exist, that likewise provide other data -- like the number of indirect mentions (without links), or number of RSS hits, or number of unique visitors, for example -- and would provide it in a similar fashion. The last metric is something that bloggers themselves would have to provide, by the way, and suggests all sorts of issues about gaming the system, but let's leave that aside for the moment.
Lastly, a collating service, let's call it RankOut, could aggregate these various feeds related to Get Real, and any RankOut user could override the default weighting built into RankOut. RankOut may "know" what the feeds "mean" in a sense -- the builders of RankOut may be aware of the point of Blognetter, for example. Or maybe not. Any blog metric could be self-describing: the XML feed would include a description feild, and suggested uses, and so on. Then, based on the user's needs, wants, desires, they could create an array that would compare a set of blogs. If you think comments are a better indicator of value, skew that measure. If you think links are more important, go for it. If you consider mentions in the mainstream media more relevant for your analysis, bingo. The twiddling would be up to the user, and the rankings would shift accordingly.
And lastly, specific rating services -- the Robert Parkers of the blogosphere, if you will -- could then publish their ratings, based on what they deem to be most important. Wondering who the 100 most important contributors are to the whole swirling discussion around Social Architecture are? Or who are the most influential voices in the Carl Rove mess? There might be a dozen such lists on these and other topics created and maintained by various individuals or groups at the RankOut site, where such rankings could be published just like Del.icio.us bookmarks are, and tagged so that people can find them in a tagalicious way. This could lead to a wide and diverse ecology of metrics -- and critics-- coming into being, and over time we would slowly converge on more or less standardized ways of using them, as we begin to better understand how these individual metrics, and their combination, reflect the true value of blogs and the authors behind them.
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Posted by Stowe Boyd
Technorati ranks all the blogs that it tracks, so it shouldn't be possible that two blogs have the same rank, right? Can someone explain this to me:

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Posted by Stowe Boyd
Joi Ito wrote an editorial for The New York Times, Sunday, on his perspective on the impact that the bombing of Hiroshima and Nagasaki has had on his generation of Japanese:
To be sure, the memory of Hiroshima and Nagasaki still plays a part in the imagery of popular culture. But more meaningful references to Japan's nuclear past, like those in the story of Godzilla (awakened from his slumber by American atomic tests) or the cartoonist Keiji Nakazawa's best selling series about a Hiroshima survivor, have morphed into the cultural equivalent of elevator music.
[...]
For my generation, the Hiroshima and Nagasaki bombings and the war in general now represent the equivalent of a cultural "game over" or "reset" button. Through a combination of conscious policy and unconscious culture, the painful memories and images of the war have lost their context, surfacing only as twisted echoes in our subculture. The result, for better or worse, is that, 60 years after Hiroshima, we dwell more on the future than the past.
The future is, at least, still unknown and the events that circumscribe it are still within our control, so I'm more than willing to dwell on the future, and not just because we want to turn away from the horrors of past wars. But simply because I think the future will be a better place than the present, and not just a refuge from a war-torn past.
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Posted by Stowe Boyd
Tim Oren attempts to clarify the break up of PJ Media (or is it Pajamas?) into two parts based on entrepreneurialism first principles:
[from Due Diligence: PJ Media: E Unum, Pluribus]
It's somewhat axiomatic that a startup gets one bet. That is, one product or service, to one market. There are a lot of reasons, ranging from management bandwidth to capital requirements of forming two sales forces to conflicting demands from different sets of customers. They were all relevant in this situation.
Marc and Roger can attest that I, my partners, and other business plan reviewers banged on them to cut the initial set of business propositions down to one bullet point, and focus on it. But there were two legitimate business opportunities inside the plan, each with potential support from investors and backing from part of the team. Roger is notably a content guy, Marc is a systems architect and manager. After some further input from the market (in the form of potential investors, advertisers, partners and a few bloggers), it was evident that a Solomonic solution was the best one in this case. There are now two entities that will each attempt to serve the blogging community and its own set of customers.
Ok, fine. But on the other hand, many startups do in fact manage a balancing act of chasing several sources of cash, especially in the media space. I guess there wasn't enough social glue to hold the thing together, and too many folks were fighting for the money, which (unstated in Tim's piece) is what the VCs gave the combined company.
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August 07, 2005
Posted by Stowe Boyd
You can see the gleaming new seal in the right margin that signifies that I have been accepted (the 147th member) into the AttentionTrust. However, I had to wander far afield of the domain www.attentiontrust.org to find a clear manifesto for its existence, but I did find it, in a great post by Seth Goldstein at Transparent Bundles, called AttentionTrust.org: a Declaration of Gestural Independence. Seth digs into the philosophical underpinnings of the now au courante notion that we are operating in an attention economy, and therefore, Others may want to exploit attention, and its evidence, for Their ends, rather than ours.
Along the way, he provides a operational definition of attention -- "Attention is the substance of focus. It registers your interests by indicating choice for certain things and choice against other things. " -- and cuts to the chase, pointing out "The reason attention is becoming more important now is that the Internet has enabled the recording and sharing of these choices in real-time."
So, we are denizens of a digital ecology, and every move we make there could be recorded, and monetized.
Seth reproduces Michael Goldhaber's 11 Principles of the New Economy, which dissects the issue at hand adroitly:
- Cyberspace is where the new kind of economy comes into its own. Like any economy the new one is based on what is both most desirable and ultimately most scarce, and now this is the attention that comes from other people.
- Attention is scarce because each of us has only so much of it to give, and it can come only from us -- not machines, computers or anywhere else.
- An economy has to be based on something that is fungible, that is that can be passed along, and one thing about cyberspace -- e.g., the web -- is how conveniently you can pass on attention through hyperlinks.
- Not everyone can attract the same amount of attention. Some of us are stars, but most just fans.
- The more you pay attention to someone, the more that person is etched in your memory, and the easier it feels to pay still more to her.
- So, roughly, your attention wealth = size x attentiveness of your past and present audiences.
- Unlike the old matter-based wealth, the new wealth is nothing you can hope to put under lock and key. You get it by reaching out into the world.
- Wealth therefore comes to you by expressing yourself fully. The best guarantee you have for attention going to you for what you do is living your life as openly as possible, expressing yourself as publicly as possible as early as possible (hence it makes sense to put out drafts, early versions, so there are witnesses for everything you do.)
- Also you accumulate attention through the full extent of your personality --everything that makes you distinctly you and not someone else...
- So the new privacy and the old are direct opposite. The new privacy means having no secrets, which you don't normally need to have, because little that was previously shameful or had to be concealed is so now...
- What people do demand as privacy now is freedom from having to pay attention, not from being seen but seeing what they don't want to.
Seth then offers the core rationale of the AttentionTrust:
The first move in establishing an open market for Attention was to declare a set of basic rights:
Property: I own my attention and I can store it securely in private.
Mobility: I can move my attention wherever I want whenever I want to.
Economy: I can pay attention to whomever I wish and be paid for it.
Transparency: I can see how my attention is being used
These represent our rights as attention owners. Our attention data is ours, each of us individually. In the wake of the behavior of credit card companies, credit unions and data brokers, it is vital that we recognize our right, and our responsibility, to govern ourselves relative to the use of our private information.
So, I am asserting that I hold these truths to be self-evident, and that here, at Get Real, we will try to figure our what it means. For example, we will not create any attention capture schemes that pop endless browser windows at you if you try to shift your attention by moving off-blog. But more important, we will not amass personal profiles of reading habits, for example -- although we will look at generalized data to determine which posts are most popular and so on.
But I guess I diverge from Goldstein's darkly dystopic view of our digitally connected age, although I do concur that we should regain control of our attention, and the proofs of intention that our digital acts represent: moving from one URL to another, creating a link or a tag, or the time spent scrolling through someone's recent post. His concerns about Google's "post-competition" monopolizing of all the information associated with our use of that company's search engine are well founded. But his linkage of such macroeconomic corporate incursions on our personal freedoms with living a connected life, and his apparent need to reject the continuous partial attention that being connected seems to engender, well, it just doesn't connect. The two are not two parts of one thing. He writes...
I am not sure exactly what attributing full status to a human being looks like on the Internet, but it likely relates to making the value of private gestures public, rather than having them live as secret elements in a black-box algorithm. A few weeks ago I mothballed my Sidekick and decided to live without wireless email for the first time since I got my RIM pager in 1998. The decision was related to my desire to control my attention which had gotten splintered beyond repair in a continuous wireless communication environment.
The two parts of this paragraph -- split at "A few weeks ago" -- are in a sequence, but they don't appear to be related, to me.
I reject the notion that being concerned about Others manipulating the metainformational breadcrumbs we leave behind by traipsing around the Internet also means that we have to adopt a neo-Luddite mindset, and toss our instant messaging clients into the trashcan.
Nonetheless, I think that every thing else that Seth asserts is right on, and that there is a battle to be fought, or else we will potentially lose something critical for the future: control of attention.
The choruses of attention, data, privacy and identity are all converging in one giant conceptual mashup, which stretches from Web 2.0 pundits to members of Congress grappling with identity theft regulation. Lost at times are the basic rights we are fighting for, which I understand to be:
* You have the right to yourself.
* You have the right to your gestures.
* You have the right to your words.
* You have the right to your interests.
* You have the right to your attention.
* You have the right to your intentions.
Join the cause.
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August 06, 2005
Posted by Stowe Boyd
Virginia Postrel, author of The Future and Its Enemies, and the Dynamist blog, recently wrote a piece in the Boston Globe about economic sociology. A fascinating run through a rich area of research, that I review in my most recent Centrality post.
My conclusions:
Postrel has managed to quickly highlight the trajectory of economic sociology's research direction, and provide some tantalizing examples of how this thinking is important for business.
But perhaps most important is the unstated argument: that the classical economic metaphors about markets and human interaction are being overturned. Business leaders today cannot approach their business plans based on the classical market concepts. People are not homogeneous, they are strongly influenced by who they know, and their economic decisions are framed by the social context they are embedded in. This is the core of today's bottom up marketing approaches -- like word of mouth or buzz marketing -- that rejects mass market, broadcast approaches to influencing buying behavior, and focuses on the intensely personal elements of deciding which car to buy, what clothes to wear, or what music to listen to.
Click here to read the full post at Centrality
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August 05, 2005
Posted by Stowe Boyd
Evelyn Rodriguez proves again why she is one of the strongest voices out there in her recap of Blogher:
We are volcanoes. All the maps change. There are new mountains.
It's taboo to talk informally, colloquially, conversationally, personally, deeply, humanely in the game called the professsional business world. Especially "not done" in public. Thank you, Jory, Koan, Ronni, and Heather for reminding me yet again of the importance of putting our selves forth as ourselves. Reminding me: I'm an advocate too. Me, I'm not compartmentalizing myself. I'm bringing forth my whole self to business. I'm not checking any part of me at the door. (Here's my coming out post.)
I can only aspire to doing it like Evelyn.
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Posted by Stowe Boyd
David Coleman, a guest contributor here at Get Real, recently posted a piece entitled Too Much Collaboration. In it he sides with those who are viewing what is going on in the Internet from the information technology or communications theory perspective: bits or information are flying through the pipes, and we have all these messages or bits or information splatting against our eyeballs, demanding our attention. He quotes a long list of those in favor of decreasing our connectedness for the sake of personal productivity. For example, Carl Honore, journalist and author of "In Praise of Slowness," who, as he summarizes, states that "digital communications that were supposed to make working lives run more smoothly are actually preventing people from getting critical tasks accomplished."
Personally, I reject the notion that what we are doing today on the Internet was supposed to increase personal productivity or even getting critical tasks accomplished, no matter what may have been the motivations of those who are building the software or paying our salaries. What people are doing is building richer social connections, which directly and indirectly contribute to them having a richer life. That may translate into more wisdom, better insights, and at times, faster response to critical events, but it doesn't in general mean more personal productivity. In fact, I made this argument recently, in a piece called Linda Stone at Supernova: Continuous Partial Attention...
People are overwhelmed with information, if they operate on an information basis: too many RSS feeds, too many channels, too many choices. That leads to anxiety, yes. But there is never too much meaning, too much insight, too much understanding. So shifting over to a socialized means of filtering the world instead of the information model decreases anxiety: I trust those that I am connected to to help me make sense of the world. And for that to work, I must adopt a communitarian attitude: my time is truly not my own. It is a shared space, a commons in which I interact with my buddies, where we live.
This does not require a return to full attention, one-thing-at-a-time processing of the world. Yes, you rely on trust -- trusted contacts -- but Linda seems to suggest that we will be able to leave the filtering to others: to trust concierges, protectors, leaders. Personally, I don't want to yeild sense making to leaders any more.
David seems to misread this argument. In his piece, he characterizes my viewpoint as leaving the filtering of the world to others, to diminish information flow in some way:
Basically, he believes that your social networks are your filter for information overload. If A likes it and I like and trust A, then I should like it. I agree with Stowe to a point, in that social networks only deal with part of the problem. I do not believe that you will be able to filter enough through these networks to stop the overwhelm of your bandwidth for both information and attention.
I never said that, nor intended it. (It's weird to be misinterpreted at your own blog.) I didn't mean that my network filters information for me, but that my network leads me to a wide variety of activities, issues, and perspectives. It's not like a giant news digest service. I guess if you still believe that the authoritative voice on topics of importance to you is the mass media, then it sounds like a new digest service. But I meant something quite different: my network is where the authorative voices are on the things that matter to me. They are the ones making the "news" with regard to what I care about. And that can be the case for everyone, I believe.
David has bought in on the personal productivity mantra -- that the value of something is solely measured by its increasing the speed at which we do our own tasks, independent of the world we are enmeshed in. I maintain that personal productivity is not generally interesting to us, personally, as individuals, but is used by others, employers and so on, to evaluate us -- erroneously -- against some impersonalized metric.
But the social perspective is different: I am interested in the progress that others in my network are making, too. I am happy to accept an interrupt from a buddy, asking my opinion on how to podcast, or responding to a questions, or brainstorming a proposal I may have nothing to do with. Because I know that I will require that same willingness to help, at a later date.
This is the price -- and value -- of accepting the social side of connectedness. We are not information processing units plugged into a network of machines: we are people, interacting through online social networks. If you want to pretend we are machines, and that throughput is the only way to measure the value of connectedness, you are missing the entire point.
I am not concerned with the 'overwhelm' of information and attention like David and the Sunday supplement pundits he names seem to be. I have adopted continuous partial attention as a meaningful strategy for remaining connected in a much larger social scene that would be suggested by my tiny, tiny office. I switch from task to task, from IM to telephone, from this interrupt to that, and slowly get back to the list of things I am plugging away on. Yes, things slip from today to tomorrow, but an equal number of things slip from tomorrow, or never, into today. And that slippage is not waste, it is not loss of productivity, it is exactly the interaction with others that makes all this worth doing in the first place.
Gandhi said "we have to be the change we want in the world." It you want the world to be filled with hyper-efficient robots, obsessively focused on getting their own tasks done at the expense of others' progress, never veering off to look at a friend's new project, or to answer a colleague's question, then by all means, please be that sort of person. I promise I won't add you to my buddy list. However, if you'd like the world to be a warm, engaging place, where you are surrounded and connected to hundreds of people who believe that your presence matters, and who actively seek your advice and input on issues that are important, then you can switch over to living a connected life. Forget the information overload hyperbole, or the new terror tactic: attention overload.
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Posted by Stowe Boyd
Labnotes at Opsop riffs on my recent post on Open Tags, and suggests using UML "anchors" or "fragments" to denote tags:
[from More on Microformats]
I've also been thinking about using the fragment identifier, e.g. <a href="#thai" rel="tag">Thai</a>. It's semantically correct (I know what this tag means to me), and persistent (back reference), but I'm not sure how it plays along with syndication.
None of that would matter if I didn't have to link to anything. When I write my post, I simply add a line of text that looks like:
tags: microformats reltag semantics xri
That's enough content for people who read the post, it's also enough content for the WP plugin to figure out the tags and create the microformat. I only need to add the links so Technorati can spot the tags. Understood. That's what the "rel" attribute does. But then why does relTag have to say anything about the URL?
Why, indeed?
I think there is some merit in the simplicity of the use of an anchor ("#thai") but it poses other small problems: don't hey have to be unique in the HTML file? Or maybe on the the first instance would be found? But of course, the way that we use tags now -- a pointer from a taggregator like Technorati points to a post, not a specific location in a post -- doesn't gibe with how anchors work.
Even more simple is the convention of a keyword "tag:" but that brings up a host of problems, because that sequence of characters is not encoded in any way, and people could use it for other purposes, like "I went to look at the tag: it was red" does not really introduce three tags: "it" "was" "red". Also, there is no obvious way to end the sequence.
No, I really think we do need something like the XMI approach that Drummond proposes (see earlier post), but I am not certain yet of the exact form it should take.
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Posted by Stowe Boyd
The NY Times digs into the Technorati State Of The Blogosphere report, and can't help but see itself -- mainstream media -- as the biggest confirmation for the importance of the blogosphere. Self-congratulatory dummies.
[from Measuring the Blogosphere - New York Times]
Earlier this week, Technorati, a Web site that indexes blogs, released its semiannual "State of the Blogosphere" report. It records a steady, and astonishing, growth. Nearly 80,000 new blogs are created every day, and there are some 14.2 million in existence already, 55 percent of which remain active. Some 900,000 new blog postings are added every day - a steady increase marked by extraordinary spikes in new postings after incidents like the London bombing. The blogosphere - that is, the virtual realm of blogdom as a whole - doubles in size every five and a half months.
[...]
The conventional media - this very newspaper, for instance - have often discussed the growing impact of blogging on the coverage of news. Perhaps the strongest indicator of the importance of blogdom isn't those discussions themselves, but the extent to which media outlets are creating blogs - or bloglike manifestations - of their own.
Hmmm. Alternatively, you could interpret the growing adoption of blogs by mainstream media as an attempt to parrot the form factor of social media -- without actually adopting all of its core, chewy goodness -- because people are defecting, in droves. All those folks blogging are, in general, reading blogs first. And the hours they are spending in a deeply social interaction with like-minded others through blogs is time not spent reading the Daily Blatz.
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Posted by Stowe Boyd
Drummond Reed picks up the thread I have been raveling (or unraveling?) about open tagging, and demonstrates a solution to the use of absolute and relative URLs that I outlined in Open Tags: Made For A Distributed World, based on the XRI proposed standard (which I confess, I was blithely unaware of until this moment):
[from Open Tagging]
So what's the XRI solution? Switch from an HTTP URI to an identifier syntax specifically developed for abstract identifiers (including generic concepts like "+Thai" that don't exist as definitive HTTP URI resources). For example, the XRI-based open tag would look like this:
<a href="xri:// thai" rel="tag">Thai</a>
What's the "+" stand for? It's the XRI global context symbol for generic identifiers - identifiers that represent generic subjects, topics, or concepts for which there is no central authority, any more than there is any one authoritative dictionary for the meaning of the word "Thai" in the English language.
So how would an XRI-aware browser (or search engine) deal with this tag? Exactly the way Stowe intends. Because the author of the tag did not put "+Thai" in the context of any specific dictionary service, the instruction to all service providers is: "interpret this tag as the generic meaning of the concept 'Thai'." Each service provider can then consult their own dictionary service to provide further understanding/mapping/linking of this term. Or they can use a shared community dictionary service from organizations like Wikipedia or XDI.ORG.
Better still, XRI syntax allows an author to declare a explicit dictionary authority for a word if they choose to. For example...
<a href="xri://technorati.com/( thai)" rel="tag">Thai</a>
...would tell interpreters of this tag that the author is referring to the generic concept of "Thai" in the specific context of the dictionary provided by the authority "technorati.com". The author can cite any authority they want, including themselves. For example, the following two examples would be two different ways of citing myself as the dictionary authority (the first using a DNS domain name address and the second an XRI i-name address):
<a href="xri://equalsdrummond.name/( thai)" rel="tag">Thai</a>
<a href="xri://=drummond/( thai)" rel="tag">Thai</a>
Finally, to provide backwards-compatability with existing HTTP URI infrastructure (i.e., until the XRI scheme is understood natively by browsers), any XRI can be transformed into an HTTP URI using an XRI proxy resolver such as the one publicly available at XDI.ORG. For example, the second XRI above could be turned into a "clickable" link today using this proxy resolver by expressing it as:
<a href="http://public.xdi.org/=drummond/( thai)" rel="tag">Thai</a>
There are even more features that XRI brings to the complex problems of tags, ontologies, and shared meaning (especially the concept of synonyms, for establishing equivalence of concepts across communities and even across human languages), but that's enough for one post. The best part is that XRI syntax is quite mature. The OASIS XRI TC is preparing the second Committee Draft of the XRI 2.0 specs right now for a full OASIS vote this fall. Identity Commons has already started to i-name enable WordPress. Since no registration authority is required for the XRI space, open tagging with XRIs could start happening organically as fast as taggers decide to start using it.
I haven't started to dig into the XRI spec, but I intend to. However, the assertion that we can start merrily open tagging (tra la) with XRIs fails one critical test: I would like to have taggregators like Technorati accept these tags as equivalent to the closed URL-based tags currently in use. Without that major shift in the tag ecology, XRIs have a long road before migrating into general use.
[PS I glanced at Drummond's first post, and discovered that it was Doc Searls that convinced him to start blogging as part of the whole XRI standard push. Why am I not surprised?]
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Posted by Stowe Boyd
I love instant messaging, but even I agree that you need to block strangers from interrupting you. Steve Bass at PC World sketches out how to be invisible on IM. Personally, I don't have a boss, and I like to let my contacts know when I am idle -- usually means I am on the phone or otherwise busy.
Cloak of Invisibility
The Hassle: I love instant messaging, but I hate it when strangers interrupt me. Plus, my boss can tell when I'm away from the PC. Even the alerts when buddies come and go are getting annoying.
The Fix: Become invisible. In AOL's full version of AIM, click Setup at the bottom of the window, choose Preferences, Privacy, and select Allow only users in my Buddy List. Don't want anyone to know you're goofing off? Uncheck how long I've been idle. To squelch the alerts, choose Notifications in the Category list, uncheck Show pop-up notifications, and click OK.
In MSN Messenger, choose Tools, Options, Privacy, highlight All others in the 'Allow list' pane, and click Block. Next, return to the options list, pick Personal, and under My Status, uncheck Show me as "Away". Then go back to options; and for Alerts and Sounds, uncheck all the boxes.
In Yahoo Messenger, choose Messenger, Privacy Options, Ignore List and then select Ignore anyone who is not on my Messenger List. Next, select Privacy and check Do not show anyone how long I've been idle. Finally, choose Alerts & Sounds, uncheck Enable alert sounds, and click OK. To cloak yourself from specific buddies: Right-click one of them, choose Stealth settings, and then select Permanently Offline.
I don't recommend going all the way fully cloaked in darkness, as outlined. But I certainly buy into ignoring those not on your buddylist. Even though time is a shared space, you need to share it with the world of those known to you, not some schlub in Turkey who wants to practice his english (it has happened, believe me) or yet another guy who wants to argue with me about the incredible value of LinkedIn membership.
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Posted by Stowe Boyd
Get Real contributor Arieanna Foley was videoblogged by JD Lasica, speaking on the issue of the legal status (if any) of bloggers. I favor the term "artisan journalism" rather than citizen journalism, for exactly the reasons she touches upon: my writing is not necessarily a manifestation of my politics or citizenship. But it is very different than industrial journalism. [JD also describes his rig and workflow for videoblogging in this post.]
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August 04, 2005
Posted by Stowe Boyd
B.L. Ochman wrings her hands about misquoted in Businessweek. She told a client at iFullfill to 'do something controversial' as a way to gain blog traffic, which Stephen Baker interpreted as "create a scandal." Stephen has corrected his story, and Ochman is unlikely to be harmed by this, but the exercise is almost self-defining. Ochman is likely getting big traffic from this "imbloglio" even if she never intended it that way.
Drawing a line -- making clear what your beliefs are, and what you stand for -- will often lead to public debate (like my battle with Marc Canter over the Marquiism issue, last winter). That may attract attention to a blog, at least to the degree that people care about the issue behind the controversy. But creating a controversy for the sake of becoming more well-known is shady. Even if the issue is important, the instigator is motivated purely by self-interest, and I have an almost mystical belief in the blogosphere's ability to sniff out such folks, and to ultimately reject them.
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August 03, 2005
Posted by David Coleman
Today Microsoft released 30 Industry and Role-based SharePoint applications (available for download at
http://www.microsoft.com/technet/prodtechnol/sppt/wssapps/default.mspx .
I have talked about the value derived from any type of collaboration is based on three aspects: people, process and technology, with most of the value (80%) being on the people and process side.
In the last few years Microsoft has pushed its way into the collaboration market by buying up companies like Placeware and Groove. They have also offered their own technology and according to Microsoft "Windows SharePoint Services technology in Windows Server 2003 is an integrated portfolio of collaboration and communication services designed to connect people, information, processes, and systems both within and beyond the organizational firewall."
What SharePoint is, is mostly the ability to use the SharePoint server to share folders and their contents. Over the past year we have seen Microsoft giving away SharePoint in a number of deals, and where it is being used, it is rolling out slowly (i.e. NASA). Most of the users we talked with were both enthusiastic and reticent about SharePoint. They were enthusiastic because now they had a tool to collaborate with colleagues that were distant in time and space, but they were reticent because SharePoint is not the most intuitive of applications and there was some barrier to use.
There are a number of basic (Horizontal) applications that deal with a number of common processes not specific to any industry where Microsoft is offering applications (or utilities) including:
- Absence request and Team Vacation Schedule Management
- Board of Directors Communication and Management
- Project Change Request Management
- Competitive Intelligence Resource Center (aggregation and syndication)
- Employees Activity (community site)
- Employee Time Sheet and Schedule Management
- Employee training
- Event Management (Uses Excel 2003 spreadsheets)
- Expense Reimbursement Request (uses InfoPath forms)
- Help Desk
- HR Programs and Services
- IT Team Development site
- Meeting Management Site
- New Product Development
- Performance Review Management
- Professional Services Contracts Management
- Professional Services Engagement Team Management
- Project Team Site
- Recruiting Resource Center
- RFP Management
- Room and Equipment reservations
- Travel request
In the past we identified 6 critical business areas where collaboration played a critical role:
1- Sales/Marketing (proposal development)
2- Support (exception handling)
3- Internal and partner training
4- Value network management
5- R&D (new product development)
6- Crisis management
Microsoft has hit just about 100% of these critical processes with a number of the above applications. Many of the applications, or processes, which Microsoft claims are usable out of the box were applications that in the past many end-user organizations paid good money for, or the IT organization had to build them on top of an ERP platform like Oracle or SAP. Although we have not seen or played with any of these applications and don't know how good or complete they are, they WILL make a difference in the enterprise collaboration space.
Some of it because they are from Microsoft, but more importantly even if they only hit 70-80% of the critical functions in a specific process, because they are free IT organizations will use (and extend or customize) them. There are many vendors in the project team space, or offering the best in NPD (new product development) and these vendors have much better functionality and knowledge of that process then Microsoft does. But in the long run it may not matter!
It's like when I first tried early versions of Excel (Versions 2 & 3) were terrible and I much preferred Lotus 1-2-3 (which was the dominant spreadsheet at the time). But Microsoft does listen to their users and eventually get it right, and by the time Excel 4 came around, it was pretty good. By Excel 5 Microsoft had started to take market share from Lotus, and we all know where the spreadsheet market is today. I see these applications from Microsoft in much the same light as those early versions of Excel. They might not be much right now, and the hundreds of vendors that compete against them will cheerfully tell you in great detail all of the features and functions they have over the Microsoft applications. Often that does not matter, if you hit the right mix of functions to cover most people about 70-80% of the time, and often that is good enough (especially if it is free).
On the down side how are these free applications integrating with other data in the enterprise, and who has to do that integration? Take for example the expense reimbursement application, a simple application that almost everyone uses. How does it integrate with your ERP or accounting system? How much work is involved in this integration?
What is the implementation strategy? How would a company take these applications and deploy them so they are useful. It is not as simple as throwing them over the wall we all know that, that never works with collaborative applications! With any collaborative application the barrier is not technology, it is people and process. Is this a partner play by Microsoft, and an effort to create more business for Microsoft partners?
I dont see these SharePoint applications like Lotus Notes applications where anyone who had access to the Notes server could create a database, resulting in the tribble effect (uncontrolled proliferation of applications). First of all you need to have Windows Server 2003, SQL Server, and everyone who wants to use the application has to be a domain member, who sets up the domains? Microsoft says in its release that the applications are
targeted towards IT professionals. So I guess that means that IT needs to do the integration?
The other direction vendors can go to avoid Microsoft is to go vertical. This is where we believe most of the collaboration vendors that don't want to go head-to-head with Microsoft will go. Here they can add great value from their knowledge of industry processes and have a high level of credibility with customers. Microsoft has also released a number of vertical industry applications including:
- Case Work Management
- Classroom Management
- Legal Document Review and Workflow Management
- Loan Initiation
- Marketing Communications Campaign Management
- Public Activity and Issues Management
- Public Relations Work Site
- Publications Review Site
Who do we think will begin to use these applications first? Probably SMBs, and most likely mid-sized businesses that have the Windows 2003 server (etc.) but not a large IT staff. These organizations will either use Microsoft partners or consultants to customize these applications for their organization and processes.
Larger enterprises have the staff, and if the application is critical to the business probably already have one running. For these enterprises the question then becomes one of maintenance costs. Is it more costly to maintain a "home-built" application or to take a more generalized set of templates like those that Microsoft offers and extend and customize them? Sure, you may not get 100% of the functionality you had with the home grown application, but the cost (initial and maintenance) is probably a lot less.
Microsofts current strategy is great for embedding SharePoint use in companies that already have it, but does it really do much to expand Microsoft market share (those that are using other collaborative tools)?
By giving away these applications for free we see Microsoft buying its way in. When youre a company with a $50 B war chest you can afford to implement strategies like this! Thats my opinion. What do people think Microsofts strategy really is here?
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August 02, 2005
Posted by David Coleman
WebEx Acquires Intranets.com for $45 million
With Microsoft's acquisition of Groove a few months ago, it was clear that the 800 lbs. gorilla moving into the collaboration market was now also going after the the SMB (Small, Medium Business) market, of which there are 10 million SMBs in the U.S. alone.
About the same time as the Groove acquisition by Microsoft, Webex announced MyWebex PC, which was targeted at individuals and SMBs to get them more familiar with Webex technology and the media tone network. Webex has about 100,000 users signed up for My WebEx PC, but it is not generating much (if any) revenue. It's clear with over 250,000 subscribers that Intranets.com has cracked the code for selling collaboration to SMBs.
It is no surprise that Webex has acquired an asynchronous collaboration vendor like Intranets.com. Intranets has the same business/distribution model as Webex (i.e. ASP)and they will be moved (hosted) on Webex's media tone network. But what is more important is that Intranets.com's seasoned management team (read Rick Faulk and Karen Levitt) have figured out a way to sell to SMB's at the right price point and get good traction in this area. Intranets.com has about 300,000 customers including about 10,000 businesses. Their revenues last year were in the $6-8M range and with 50% growth over the last few years (and expected this year) they were in line to do about $13M this year (making the $45 million acquistion price about 3X+ estimated yearly revenues for 2005). One of the reasons that Intranets.com has been profitable for so many quarters, is that they have figured out how to keep the cost of sale down (the critical factor in selling to SMBs).
In a recent press release the CEO at Intranets said "that I believe this (the merger) will allow Intranets to compete against business models such as: www.ignitetech.com and www.kontiki.com - to allow companies to create and send rich media to employees and partners through the firewall." Does this mean that Webex and Intranets have their sights set on a video or VoIP vendor?
While Microsoft and Webex are focused and fighting it out in the enterprise market. What Intranets brings besides an asynchronous platform (which we use internally here at Collaborative Strategies (we have also used Groove and GroveSite)) is a management team that knows how to successfully sell to the SMB market, and already has embraced the philosophy that Subrah Iyar, the Chairman of Webex talked about "going wide and going deep."
What this means is that Webex realizes that they will have a battle with Microsoft as a horizontal application, and currently MeetingCenter is only providing 60% of Webex revenues, the other 40% is through spin off products like: SalesCenter, TrainingCenter, SupportCenter, etc. We also have seen them recently release an application for the financial services market (which is one of the biggest adopters of collaboration technologies) so they are going after verticals also.
We like the combination of Webex and Intranets, and think it is a good fit functionally as well as businesswise. It gives Intranets the network and marketing clout (money) to look at scaling up their efforts and going after more of the SMB market. They already compete with LiveOffice (www.liveoffice.com) in the SMB for financial services space, and we believe they will move into other verticals (like Webex) over the next year.
In an interesting side note. Intranets.com used to resell Netspoke conferencing services(Netspoke is located right down the street from them), and that generated about 6% of revenues for Intranets.com, but more importantly it allowed them to have a more well rounded collaboration offering.
Because of the Webex acquistion, for the next 60 days current users will be in a transition period where they can use either Netspoke or Webex conferencing services for the same price, however after the 60 day transition period, just Webex conferencing services will be available.
In wondering how Netspoke felt about this, we were surprised to find out that Netspoke had also been acquired (July 27) by Premiere Global Services for $23.2 Million.
One thing for sure, the Collaborative Consolidation that we have been predicting over the last two years is well underway, and should continue unabated until this overcrowd market begins to thin out!
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Posted by Stowe Boyd
Because I was unable to go to Blogher, I didn't get a chance to hear Mary Hodder speak there (although she and I did have dinner in Paris a few months ago). I am eagerly awaiting the post that Mary mentioned today:
[from Napsterization]
After 45 minutes of intense anger and frustration from many audience speakers in the room toward Technorati link counts and top 100, I suggested we create a community based algorithm, based on more complex social relationships than links. It's something I've been working on for few months, trying to frame, about what this problem is and how we might solve it. But it's a complex issue and I'm also busy. So it's taken a while. However, my blog post is almost done, and I do plan to put it up in the next day or so.
That's one of the themes I hope that we will dig in on at the upcoming Symposium on Social Architecture.
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