SNARF: Social Network and Relationship Finder. Get Real: Stowe Boyd's Soapbox

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Stowe Boyd is a well-known media subversive, and an internationally recognized authority on real-time, collaborative and social technologies. His new blog is Message.

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December 03, 2005

SNARF: Social Network and Relationship Finder

Posted by Stowe Boyd

A group of researchers working at Microsoft Research have developed an email tool to help with email triage -- which email messages should you read first, and which can you safely ignore -- based on social network analysis:

[from Too Many Emails? SNARF Them Up!]
SNARF, the Social Network and Relationship Finder, developed by Microsoft Research and available for download, is designed to help computer users cope with precisely such scenarios. SNARF, a complement to e-mail programs such as Outlook, filters and sorts e-mail based on the type of message and the user's history with an e-mail correspondent. The result: a collection of alternative views of your e-mail that can help you make sense of the deluge.

Makes sense. The importance of a relationship is strongly linked with the frequency of communication, and other social clues buried in the email system. Those who respond more quickly to your emails are likely to think more highly of you, and vice versa. SNARF exploits these tidbiits and other evidence of relationship strength to order email in something other than reverse chronological.

[read entire piece at Centrality]

I like the Nerdvana-ish buddylist-style presentation of email. I hope Google gets around to doing something smart like that in Gtalk (are they ever going to get serious about Gtalk?) because I really like Gmail's tagged email metaphor, but I would like to order my world around people, not the chronology.

And, of course, its in the Hall of Shame for being Windows only (but strangely enough, it works for Lotus Notes as well as Outlook...)

[tags: email, SNARF, nerdvana, gmail, gtalk, Centrality, Hall Of Shame]

Comments (14) + TrackBacks (0) | Category: Technology

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