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Stowe Boyd is a well-known media subversive, and an internationally recognized authority on real-time, collaborative and social technologies. His new blog is Message.

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Get Real
December 03, 2004
I Took A Week Off From Marqui, But...Email This EntryPrint This Entry
Posted by Stowe Boyd

The Marqui Blog Shills story keeps on keeping on. I have taken some time off, but I need to assimilate the various points being made in comments and trackbacks to my last post on the topic of Marqui, a content managemeny company, who has launched an innovative but ethically questionable marketing campaign, where it directly compensates bloggers to write about the company's product.

Just to reprise, I have argued that what the bloggers are up to is not necessarily evil, but that they are squandering the trust that people have for them. I maintain that it is inevitable that readers will question this practice as being too cosy with the sponsor, as contrasted with renting rectangular real estate over in the margins (ads).

Over at Meryl's notes, I seem to have been lumped in with a bunch of the Marqui bloggers, which is surprising on one level, since I have been writing in opposition to this newest take on paid placement:

[from meryl's notes: The Future in Marketing?]

The Future in Marketing?

I'm one of them. I've been bought. Marqui has assimilated me, but I still retain control over my opinions.

[Which is the Marqui blogger's argument in a nutshell.]

[...]

Rather than rehashing what fellow Marqui bloggers are saying, I’ll point the way as they share their stories and beliefs about this program. the head lemur, sooz, Richard McManus, Mitch Ratcliffe, Stowe, Robin Good.

Hey, include me out!

I have had direct discussions with several of those folks listed, and I would like to respond to various questions and issues raised:

Robin Good recapitulates the now-standard argument for Marquiism: we are paid to mention, but not praise; our reputations remain intact; its not really different from ads; readers will ultimately judge Marquiists on the value of their words; we serve them, not Marqui. He asks me if I am willing to review the outcome and impacts of the campaign with him when its all done, in March 2005. Sure, Robin, of course.

Alan Herrel (the head lemur) asks "We can disagree, but before tarring and feathering , don't you think that a little evidence is in order?" Hmmm. I don't really think I am leaping to conclusions. My argument is that being paid to write about a company, without clearing marking it as a sponsored entry, a form of advertisement [a practice we are open to, by the way, at Corante] is ultimately confusing to readers who are unacquainted with the subtleties involved in Marquiism. That's all. Its confusing, and as a result it will (to at least some extent) debase the purported goals of social media -- to have an open dialogue based on personal convictions.

Ted Rheingold, Ralph Poole, and John Furrier chime in with me, replaying the themes of loss of trust, independence, and the small-potatoes aspect of Marqui's money. Why risk so much for so little?

Brian Moffatt challenges my impartiality, and asks for full disclosure on my relationship with Silkroad, whose ad is prominently displayed in the upper right hand corner of Get Real at the time of this writing. First of all, I am not impartial; I am an extremely biased individual, as I have stated on innumerable situations. All knowledge arises from an emotional involvement in understanding the world. That's why the concept of journalistic impartiality is a sham, and why I advocate gonzo media so strongly.

Yes, Silkroad is a client of mine: they advertise at Get Real and Strange Attractor, two blogs at Corante, they are a client in my Social Tools Advisory Service, and they are a sponsor of the recently announced True Voice (The Business of Blogging) seminar series. I have had lots of clients over the past ten plus years as a consultant, including Oracle, Microsoft, IBM, Jabber, and literally dozens of others. But, strangely enough, I haven't even had a conversation with the folks at Silkroad about the Marqui campaign. I mentioned them in the recent debate since they are the most prominent ad on my blog, and because I have written next to nothing about their product.

Most folks are unaware that before Marqui's identity was revealed, Marc Canter had started a back channel discussion with me, Jason Calcanis, and a number of others about the concept of paid placement in blogs. I disagreed then, as did Jason, and many of the others. Jason and I went public with our disapproval. The fact that Marqui is a CMS company, like Silkroad, is just a coincidence.

Again: I disapprove of the practice of Marquiism, I recommend that bloggers and sponsors resist the temptation to indulge in it. It is a vice, but not one that should lead to banishment from the community of bloggers, or jail time. Its just socially unacceptable, like interrupting people all the time or not sending thank you letters. Just bad etiquette: the sort of thing that erodes people's willingness to invite you back or accept your invitations. I recently wrote that a brand, today, in out socialized world, is an invitation. If you invite, and people decline, its not much of a party, is it?


Category: Blogging


COMMENTS
Meryl on December 3, 2004 09:57 AM writes...

I don't know about others, but not all of us are throwing our ethics into the trash. As a long time reviewer, my first responsibility is to readers not the company behind the product and that remains true with this experiment.

After reviewing the campaign and talking with Marc, I believed that my role is to communicate about Marqui however I like. I could say something like Company ABC is using Marqui to do so-and-so. This is what ABC has to say about it. This is simply communicating facts. Not all entries will be opinions.

Permalink to Comment
Jon Lebkowsky on December 3, 2004 01:48 PM writes...

Stowe, you (and others critical of the Marqui deal) are making a lot of interesting assumptions about what we agreed to do for Marqui, but Robin has pretty described the situation well.

You may have noticed (via the backchannel discussion you mention) that I wasn't immediately on board with the Marqui arrangement... but I signed on when I saw the contract which, as Marc promised, allowed me to - in fact insisted that I disclose the arrangement as part of the deal.

Whether we've squandered trust will not be clear, of course, until we've done our blogging. We haven't agreed to endorse the product, only to mention it. I'm confident I can do that in such a way that it will have no negative impact on the trust relationship I've established with my readers. I'm still me, Mitch is still Mitch, etc. - if we were trustworthy before, we're just as trustworthy now. It's all in how we handle the gig.

Permalink to Comment
Jon Lebkowsky on December 3, 2004 01:50 PM writes...

Whups, stray word in first paragraph: that should be

Permalink to Comment
Scott Allen on December 8, 2004 12:08 PM writes...

This is probably going to sound a bit wishy-washy, but here's my take: on the one hand, I tend to agree with the Marquiists that it shouldn't affect your credibility, if done ethically. As with BzzAgent, I like the idea of companies sharing some of that wealth created with the people who helped create it.

On the other hand, to the Marquiists I say, "If you think it shouldn't affect your credibility -- too bad, because it does." Stowe and Jason aren't alone in their opinions, and you have to realize that it's going to affect you. If you still choose to make an informed decision and take the money, then I say more power to you.

I've struggled with the same issue Stowe has. I have a business relationship with LinkedIn, and I probably talk about them a bit more than I do some of the other sites. Why? Because I get paid to? No -- they don't pay me to write about them, but they proactively call my attention to the interesting things they're doing. And they're doing far more interesting things than many of the other SNS, in my opinion, so I write about them a little more -- not to sustain the relationship with them, although that's certainly a side effect, but because that's what interests me, and what I think is most relevant to my readers.

It's a difficult area, with lots and lots of fuzzy gray, which I don't expect to go away any time soon.

Permalink to Comment
Howard Liptzin on December 10, 2004 04:42 PM writes...

I don't doubt the sincerity of the Marqui bloggers; I understand the rigor that many of them are trying to bring to their work.

But that's not the problem. The problem is pollution and the appearance of a conflict. It's denial not to recognize this crucial fact, and a mistake not to address it on the blog. Visiting a Marqui blog (I just stopped by Meryl's) one does not immediately see any disclaimer, especially in the post itself. The banner ad for Marqui, while technically accurate, is too low on the page, does not make clear the specific terms of the arrangement and is so tongue-in-cheeky as to take the edge off the message, imho. In addition, it links to the home page of the sponsor, not the blogger's disclaimer.

It's not exactly evil, but it doesn't smell nice and it's taking a step in the wrong direction.

Permalink to Comment


TRACKBACKS
TrackBack URL: http://www.corante.com/cgi-bin/mt/mt-tb.cgi/7271
Blogger Marketing Tools from The Fireant Gazette Meryl Evans is a Marqui Gal and Richard McManus is a Marqui Guy. You've been forewarned. The blogosphere is once again the setting for a Grand Experiment in Marketing. [Read More]

Tracked on December 3, 2004 09:49 AM

Coalition of Unpaid Bloggers (CUB) from The Fireant Gazette Some think that the time has come to differentiate between those bloggers who get paid and those who don't. Here's a proposal to address that issue. [Read More]

Tracked on December 3, 2004 04:50 PM

New Media Journalism Ethics And The Marqui Blog Paid Assignment from Robin Good' Sharewood Tidings I am on a paid assignment for Marqui. I have chosen and applied to this paid assignment opportunity because I am specifically interested in cost-effective solutions that can help medium to large-sized international organizations a) migrate from legacy ... [Read More]

Tracked on December 28, 2004 08:05 AM




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